Privacy Policy – MouketPlans

Last updated: January 11, 2026

MouketPlans operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a personalized shopping experience. MouketPlans is powered by Shopify so we can provide the Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

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1. Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or another person. Personal information does not include information that has been anonymized or de-identified so it cannot reasonably be used to identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences drawn from it):

• Contact information such as your name, billing address, shipping address, phone number, and email address.
• Financial and payment information such as credit/debit card details, bank or financial account information, transaction details, payment method, payment confirmation, and other payment-related details.
• Account information such as your username, password, security questions, preferences, and settings.
• Transaction and shopping information such as items you view, add to cart, add to a wishlist, purchase, return, exchange, or cancel, and your order history.
• Communications such as the information you include in messages sent to us (e.g., support requests).
• Device information such as your device type, browser, network connection, IP address, and other unique identifiers.
• Usage information such as how you interact with and navigate the Services (including dates and times of access).

2. Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, including when you create an account, place an order, contact us, or otherwise provide information.
• Automatically through the Services, including from your device and through cookies and similar technologies.
• From our service providers, including when they collect or process information on our behalf to enable certain features or services.
• From partners or other third parties as permitted by law.

3. How We Use Your Personal Information

Depending on how you use the Services, we may use your personal information to:

• Provide, customize, and improve the Services, including to process payments, fulfill orders, deliver digital products, provide customer support, manage accounts, send service messages, and improve website performance and user experience.
• Marketing and advertising, including sending marketing communications by email/SMS (where permitted), and showing you ads based on your activity on our store or other websites.
• Security and fraud prevention, including verifying accounts, detecting and preventing fraudulent or illegal activity, and protecting the safety and integrity of the Services.
• Communicate with you, including responding to requests, providing support, and maintaining our relationship with you.
• Legal compliance, including complying with applicable laws, responding to lawful requests, and enforcing our policies and terms.

4. How We Disclose Personal Information

We may share your personal information with third parties for legitimate purposes consistent with this Privacy Policy, including:

• Shopify and vendors that perform services on our behalf (e.g., payment processing, analytics, customer support, cloud hosting, fulfillment/shipping where applicable).
• Business and marketing partners to provide marketing services and advertising. Shopify may also support personalized advertising across merchants and sites based on your activity. Partners use your data in accordance with their own privacy policies.
• When you direct us or consent, such as to ship products (if applicable) or when using social media widgets or login integrations.
• Affiliates or within our corporate group.
• Business transactions such as a merger, acquisition, restructuring, or bankruptcy.
• Legal and protection purposes, including to comply with law, enforce our terms, and protect the rights, property, and safety of the Services, our users, and others.

5. Relationship with Shopify

The Services are hosted by Shopify. Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the platform. Information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in other countries in order to provide and improve the Services.

To learn more about how Shopify uses your personal information and your rights, please review Shopify’s customer privacy policy: https://privacy.shopify.com

6. Third-Party Websites and Links

The Services may contain links to third-party websites or online platforms. We are not responsible for the privacy or security practices of those third parties. Please review their policies before providing personal information.

7. Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction.

8. Security and Retention

No security system is perfect. We cannot guarantee “perfect security,” and information sent to us may not be secure during transmission. Please avoid sending sensitive information through insecure channels.

We retain personal information for as long as necessary to provide the Services, maintain your account, comply with legal obligations, resolve disputes, and enforce agreements and policies.

9. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, deletion, correction, or portability of your data, and to object or restrict certain processing. You may also have the right to opt out of certain targeted advertising where applicable.

Marketing emails: You can unsubscribe from promotional emails at any time using the unsubscribe link in our emails. Even if you opt out, we may still send non-promotional messages (e.g., about orders or account).

10. International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on lawful transfer mechanisms (such as Standard Contractual Clauses) to protect your personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/operational reasons. We will post the updated policy on this page and revise the “Last updated” date.

12. Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

Trade Name: MouketPlans
Company: MOUKET LTD
Company Number: 16313994
Address: 24-26, Arcadia Avenue Fin0000, London, United Kingdom, N3 2JU
Email: contact@mouketplans.store